Mission and Staff

To be a world class provider of travel products and services with a reputation for outstanding customer service, unrivalled choice, exceptional quality and value for money.

Donna Bowers - Operations Manager - Fred Olsen Business Travel

Donna Bowers - Operations Manager

I got my first job as a business travel consultant in 2008 after working for DFDS Seaways for 2 years. I enjoy working within this side of the travel industry, every day is different and produces new challenges. I joined the team at Fred Olsen Business Travel beginning of May 2015 as Assistant Manager. I’ve settled in well and am looking forward to the future here.


Favourite Destination - I enjoy travelling to different places and experiencing new cultures. A few years ago I was lucky enough to safari round Kenya, and have just recently done the Orang-utan experience in Borneo which were both amazing. The Maldives has to be the most relaxing place I’ve visited, and the scenery hasn’t been beaten yet!


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Lorraine Brown - Senior Business Travel Consultant - Fred Olsen Business Travel

Lorraine Brown - Assistant Manager

I have been in the Travel industry for over 15 years, of which the majority has been for Fred. Olsen Business Travel. I am currently employed as a Senior Business Travel Consultant on a part-time basis. Socially, I'm a busy Mum! but when I am allowed out to play I enjoy shopping and eating out.


Favourite Destination - I have been lucky enough to visit various countries including Thailand, Malaysia, Australia, Canada and the US. My favourite being the USA, particularly Florida because of the relaxed lifestyle, climate and endless places to visit.


Why do you enjoy working for Fred. Olsen Business Travel? - I enjoy the variety that the role provides, dealing with business trips as well as packaging flights to form holidays. On occasions the job is challenging but rewarding at the same time. I never stop learning and I enjoy being part of a well-established and friendly team.


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Tanya Fuller - Operations Manager - Fred Olsen Business Travel

Tanya Fuller - Group Travel Coordinator

I joined Fred. Olsen in 2002 starting my career as a Trainee Travel Agent in the Fred Olsen Travel retail branch in Felixstowe. I managed to work my way up to Assistant Manager and enjoyed 6 years in the that role. In 2008, I opted for a change in career path and started training in the Business Travel team . I was successful in my job role and in 2010 was promoted to Assistant Manager.


Favourite Destination - I have had the opportunity to visit some fantastic places including Miami, Orlando, Caribbean and Western Canada which was an amazing trip! In 2005 the company gave me permission to take sabbatical for two months which was spent travelling around mainland Thailand and also the beautiful islands. Thailand is, without doubt, my favourite destination to date and I have been lucky enough to return twice since.


Why do you enjoy working for Fred. Olsen Business Travel? - I can honestly say that I really enjoy working in the Business Travel team . It definitely has its challenges, especially with the ever changing dynamics in the aviation world. The people I work with make it enjoyable and I think the excellent service we provide is reflective on the number of customers that have stayed with us for many years.


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Lizzie Parkin - Business Travel Consultant - Fred Olsen Business Travel

Lizzie Parkin - Business Travel Consultant

I have been working in the travel industry since 2001 where I started as trainee travel consultant for Travelchoice. I worked for Travelchoice for 8 years and progressed to an Assistant manager’s role. I then joined Fred Olsen Cruise Lines as a senior cruise consultant and after 4 years in this role a position arose in Fred Olsen Business Travel which I saw to be great opportunity for me.


Favourite Destination - I have been fortunate to travel to various destinations in Europe but my favourites destinations have to be Florida for its glorious climate and Norway for the stunning scenery.


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Vicki Platten - Business Travel Consultant - Fred Olsen Business Travel

Vicki Platten - Business Travel Consultant

I have always known that I wanted a career in the travel industry. After studying travel & tourism in my GCSE’s, A Levels and at college, I was offered a part time position at Co-operative Travel in Felixstowe whilst still studying Extended National Diploma in Travel & Tourism at Suffolk New College. In 2012, I moved to a full time position at Co-operative Travel and in June 2013, I moved to Thomas Cook in Woodbridge where I worked until August 2014.

I was looking for a challenge and change in my career when I came across the position of Business Travel Consultant here at Fred. Olsen Travel. Still wanting to be in travel, this was perfect. I am very happy with the move I have made from retail to business travel.


Favourite Destination - I have been very fortunate to have travelled to many different destinations around the world including Thailand, Kenya, various States in the USA, India, Sri Lanka, Bahamas to name a few. My two favourite destinations if I have to pick would be Thailand and Kenya. Thailand for its gorgeous beaches and cuisine and Kenya for the amazing safaris I have been on in the Maasai Mara, Amboseli, and Tsavo East and West!


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Vickie-Marie Dale - Business Travel Consultant - Fred Olsen Business Travel

Vickie-Marie Dale - Business Travel Consultant

When I was younger I always wanted to be a resort rep, I loved the idea of holding welcome meetings and greeting guests as they arrive for their holidays. So whilst at school I had my work experience at The Cooperative Travel and enjoyed it so much I worked there part time whilst I studied for a BTEC National diploma in Travel & Tourism at college.

I took a different career path for 6 years but my heart still belonged to the travel industry.


Favourite Destination - I have mainly holidayed in Europe, visiting places such as Spain & Cyprus but I was very lucky to go to Mexico a couple of years ago. On my wish list is to go to Disneyland Florida and I would like to visit Las Vegas, New York & Austria. My favourite destination is Cyprus.


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Teresa Hardwick - Administrator - Fred Olsen Business Travel

Teresa Hardwick - Administrator

I have worked for Fred Olsen Travel for over 20 years. I am responsible for the Administration for Business Travel. My job role is very diverse, no two days are ever the same. Weekends are usually hectic for me but thoroughly enjoyable. I am usually in London visiting my son who attends boarding school and taking my daughter to dance classes in Covent Garden.


Favourite Destination - My family and I enjoy cruising and often take full advantage of sailing with Fred Olsen Cruise Lines onboard their ships.


Why do you enjoy working for Fred. Olsen Business Travel? - The Fred. Olsen company is such a friendly company which reflects why I have stayed with them for so long.


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